Terms of Sales

Any online purchase made on the website www.yuj.fr is subject to prior knowledge and acceptance of these general conditions of sale. Article: products of all kinds offered for sale (e-commerce service) on the Site.

  • Customer: non-commercial natural person placing the order, and holding full legal capacity.
  • Order: commitment to purchase all items selected by the customer via the Site's e-commerce service.
  • Site: website published by YUJ and accessible at www.yuj.fr

1. PREAMBLE

These general conditions of sale (hereinafter “CGV”) apply exclusively between any customer and the company YUJ-YOGA WITH STYLE whose head office is located at 11 Rue Edmond Valentin 75007 Paris, registered in the commercial register and Paris companies under number 799 900 576.
Any Internet user can read the General Terms and Conditions from all pages of the site.
The General Terms and Conditions apply without restriction or reservation to all items offered for sale on the site.
Any order on the site is conditional on prior and unreserved consultation and acceptance by the customer of these General Terms and Conditions and the applicable prices.
Validation of an order following the order procedure offered on the site constitutes acceptance of these General Terms and Conditions.
These General Terms and Conditions take precedence over any other document.

2. WARNING

The sale of items on the site is exclusively reserved for retail sales and individuals.
Under no circumstances may the site be used by professional seller customers, alone or in groups, regardless of the method of marketing their products (online marketplaces, shopping malls, intermediaries, physical stores in particular). The customer therefore acknowledges and accepts that the items can only be purchased in quantities corresponding to the average needs of a consumer, both with regard to the number of items ordered in a single order and to the number of individual orders respecting the usual quantity an average consumer spends for the same product. YUJ reserves the right to refuse an order clearly validated by a professional seller customer.
Any customer declares to be informed of the lack of reliability of the Internet network, especially in terms of relative security in the transmission of data, unguaranteed continuity in access to the site, unguaranteed performance in terms of volume and speed of transmission data and virus propagation.
YUJ warns each customer of the need to implement a solution and security measures within their computer or portable or mobile equipment to prevent the spread of viruses.
The General Terms and Conditions may be subject to modification, the applicable conditions are those in force on the Site on the date your order is placed.
The handling of a defective or non-compliant item (replacement or refund) or the exercise of a right of withdrawal cannot be done directly in physical stores of the YUJ brand.
Likewise, an item purchased in any of YUJ's stores cannot be supported through the site's services.

3. CREATION OF A CUSTOMER ACCOUNT

Any adult customer can freely and free of charge create a customer account via the “Create an account” section.
The creation of a customer account is carried out by the customer by completing the form provided to them for their identification data.
 
This account is strictly personal to him and allows him to identify himself before validating each order.
When creating the customer account, the customer enters the data which allows his identification under his full responsibilities, controls and directions and undertakes to communicate complete, accurate and up-to-date information, and not to usurp the identity of a third parties, nor to hide or modify their age.
When creating a customer account, the customer chooses his username (email) and password.
If the chosen identifier is already assigned, the system prompts them to choose another one.
Usernames and passwords are personal and confidential. The customer is solely responsible.
The customer undertakes to keep his password secret and not to disclose it under any pretext and for any reason whatsoever.
 
In the event of suspicion of use of the username and password by a third party, the customer must immediately alert YUJ with a view to changing their password and/or choosing to have their customer account closed.
YUJ reserves the right to close any customer account and consequently refuse any sale to a customer in the following cases:
  • failure to pay for one or more previous orders,
  • abusive, unfair or fraudulent use of the ordering service offered on the site or non-compliance with any of the customer's obligations defined in the General Terms and Conditions.
    In this case, YUJ sends an email to the customer concerned at the address provided by the latter when creating their customer account informing them of the deactivation of their username and password and the closure of their account.
    Generally, the customer is informed that his account may be closed following the customer's first request sent by email to YUJ.

    4. FEATURES OF THE ARTICLES

    The items available for sale are those listed on the site. Offers are valid as long as they are visible on the site.
    They are offered within the limits of availability displayed on the site.
    YUJ reserves the right to withdraw from sale, at any time, any item present on the site and/or to replace or modify any information associated with the items appearing on this site.
    In the event that an item is unavailable, after placing their order, the customer is informed by email, their order then being automatically canceled.
    Items for sale on this site are available for delivery anywhere in the world.
    The characteristics of the items sold on the site (photographs, graphics and descriptions of the items, etc.) are given for information purposes only and may vary over time. They are non-contractual.
    Only the visual of the item displayed at the time of ordering must be taken into account by the customer.
    In the event of errors or omissions relating to the description of an item, YUJ's liability is limited to reimbursement of the reasonable costs of returning the item incurred by the customer.

    5. ORDERING ITEMS

    Any order requires identification of the customer by their personal data (last name, first name, address, telephone number, e-mail).
    The customer declares to be at least 18 years old and have the legal capacity, or if he is a minor, guarantees that he has parental authorization to place his order.
    To place an order, the customer must follow the online purchasing process ( yuj.fr/pages/FAQ ) and click on “order” to submit the order.
    Payment of the order constitutes acceptance of these General Terms and Conditions, the price of the items and the content of the order.
    After validation of payment, YUJ sends the customer an email confirming their order.
    Any order is subject to prior acceptance by YUJ and is only definitively confirmed after receipt by the customer of an e-mail confirming the shipment of the item(s).
    If the customer does not receive any email following their order, it is their responsibility to contact YUJ customer service by email at sales@yuj.fr
    YUJ cannot under any circumstances be held responsible in the event of an entry error or transmission of an entry error not allowing the delivery of the confirmation email and/or the articles.
    It is recommended that the customer print the order confirmation email.
    For any questions relating to the tracking of an order, the customer must consult their customer account on the site or contact customer service by email - sales@yuj.fr.

    6. PRICES OF ITEMS

    Prices are indicated on the site in euros, all taxes included (TTC).
    They take into account VAT and any reductions applicable on the day of the order.
    Any new taxes or contributions, particularly environmental, may be reflected in the sale price of the items.
    The prices of the products exclude delivery costs (postage, packaging and preparation of the package according to the amounts in force).
    The amount of shipping costs is specified on the site before validation of the order.
    YUJ reserves the right to modify the prices of the items at any time, the items being invoiced on the basis of the rates in effect at the time of validation of each order.
    The price of the items invoiced is therefore that indicated when ordering.
    THE ITEMS REMAIN THE FULL PROPERTY OF YUJ UNTIL FULL PAYMENT OF THE PRICE, WHICH THE CUSTOMER ACKNOWLEDGES AND ACCEPT.

    7. PAYMENT OF THE ORDER

    The price invoiced to the customer is the price indicated in the order confirmation sent to the customer by email.
    The order is payable immediately, by credit card (CB, Visa, MasterCard, American Express).
    The customer is informed by e-mail, once the order has been shipped, that their invoice, including delivery costs and applicable VAT, is accessible online in the customer account.
    Transactions carried out on the site are entrusted to a secure online payment platform PAYPAL and Bank Card.
    They are secured by a solution which presents highly secure pages for entering payment data: card number, expiration date and visual cryptogram.
    This platform encrypts and then transmits this payment data to the bank, in complete confidentiality and makes it inaccessible to a third party.

    8. DELIVERY CONDITIONS

    Our items are delivered all over the world. Orders placed before noon (French time) are shipped the same day.
    Maison YUJ offers the following delivery methods:
    Metropolitan France :
    • Colissimo : Standard delivery payable by the customer (€7.90) and free from 100€ purchase. The average delivery time is 2 to 5 working days depending on the destination.
    • Chronopost : Delivery at the customer's expense (€9.99 for packages weighing less than 10kg, €19.99 for packages weighing more than 10kg) for express delivery within 24-36 hours .

    Europe:

    • Chronopost : Standard delivery at the customer's expense (€9.99) and free from 100€ purchase. The average delivery time is 2 to 6 working days depending on the destination.
    • UPS : Delivery at the customer's expense (€14.99 for packages weighing less than 5kg, €29.99 for packages weighing more than 5kg). The average delivery time is 1 to 3 working days depending on the destination.

    DOM TOM : 

    • Colissimo DOM-TOM : Delivery at the customer's expense (20€) and free from 350€ of purchase.

    United Kingdom :

    • UPS: Delivery at the customer's expense (15€) and free from 350€ of purchase.

    Rest of the world :

    • Colissimo : Delivery at the customer's expense (35€) and free from 500€ of purchase.
    • UPS : Delivery at the customer's expense (50€)
    Thanks to the shipping number, the Customer can follow the progress of his package on the website of the carrier chosen by the Customer.
    Shipments are announced by e-mail to the Customer, to the e-mail address provided by the latter in their customer account.
    If the Customer is absent during delivery, a delivery notice informs the Customer of the terms of conservation of his package and its provision, under the full and exclusive responsibility of the carrier.
    If the package is damaged or if the item does not correspond to the customer's order, the customer must contact customer service directly by email (sales@yuj.fr) to obtain a return slip within 30 days of shipping.
    YUJ cannot be responsible for late delivery due exclusively to unavailability of the Customer after several appointment proposals by the carrier.
    Delivery costs are not refundable in the event of a return.

    9. WHAT IS THE PROCEDURE TO MAKE A RETURN?

    You have 30 days from the date of receipt of your order to make a return and request an exchange, a credit or a refund EXCEPT FOR ITEMS PURCHASED AT SALE AND SECOND HAND WHICH ARE NEITHER EXCHANGEABLE OR REFUNDABLE.

    Return costs are the responsibility of the Customer

    The costs related to the return of the Items will be reimbursed by YUJ in the only cases where the Item delivered is different from that which was ordered or if the Item is damaged (photos will be necessary to support your request).

    No returns will be accepted if the Item has been worn and washed.

    The Items must be returned properly protected, in their original packaging (plastic pouch - carefully opened packaging will not be considered damaged packaging), accompanied by the label present on the garment and the protective film.

    Any return unfit for resale (damaged, damaged, used or soiled by the Customer) will be rejected and YUJ will be released from all liability. The returned item will be considered a second-hand item and a voucher may be generated depending on the condition of the product.

    If an item is returned without packaging, 5 euros will be deducted from the refund.

    If the return is accepted, the refund will be made within 72 hours (maximum 10 days). The refund will be made via the payment method chosen for the order: you will be credited with the amount of the returned items. Delivery charges are not refundable.

    Please note, items purchased on Sales/Promotions/Outlet cannot be refunded. A credit or exchange will be offered.

    Second Hand items (prototypes included) and purchased at Clearance Sale are neither returned nor exchanged.

    Gift Cards and E-Gift Cards are neither refundable nor exchangeable.

    To make your return, go to the Returns & Exchanges page and follow the instructions to download your return slip.

    Return packages that do not contain a return slip cannot be processed.

    All returns should be sent to the following address:

    YUJ Paris
    5 bis Rue Kepler,
    75116 Paris

    10. RIGHT OF WITHDRAWAL

    In accordance with national and European legal provisions protecting the consumer, the Customer has a period of 14 clear days from receipt of his Order to exercise his right of withdrawal and this without having to justify reasons or pay penalties, with the exception, where applicable, of return costs. Beyond this 14-day period, the sale is firm and final.

    If the customer wishes to use his right of withdrawal, he must make a return request by email to our customer service at sales@yuj.fr.

    Items must be returned properly protected, in their original packaging (carefully opened packaging will not be considered damaged packaging) and in perfect resalable condition (undamaged, undamaged, unused or soiled by the customer ).

    Once the return has been validated, YUJ undertakes to reimburse the customer for all sums paid, excluding shipping costs, for their order, as soon as possible and, at the latest, within thirty days following the date which this right has been exercised, to the customer's bank account used for payment of the items.

    Within the framework of the right of withdrawal, the costs and risks linked to the return remain the responsibility of the customer.

    11. CUSTOMER SERVICE

    For any information or questions, for order tracking, to exercise the right of withdrawal or to invoke the guarantee, the customer must contact customer service by email sales@yuj.fr.

    12. GUARANTEES

    The items are guaranteed against lack of conformity and fatal defects under the conditions provided for in articles 1641 to 1649 of the Civil Code and L 211-1 et seq. of the Consumer Code, from delivery:

    • article 1641 of the Civil Code: the seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have it not acquired, or would have given only a lower price, if he had known them.
    • article 1648 paragraph 1 of the Civil Code: action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
    • Article L 211-4 of the Consumer Code: the seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.
    • article L 211-5 of the Consumer Code: to comply with the contract, the good must: 
    1/ Be suitable for the use usually expected of a similar item and, where applicable:
    • correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;
    • present the qualities that a buyer can legitimately expect having regard to public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
    2/ Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
    Article L 211-12 of the Consumer Code: action resulting from lack of conformity is prescribed two years from delivery of the goods. This guarantee allows the Customer to return defective or non-compliant Items delivered for reimbursement under the aforementioned conditions.

    13. CONVENTION ON EVIDENCE

    The customer acknowledges and accepts that the order recording systems provide proof of all transactions between YUJ and the Customer.

    The Customer acknowledges and accepts that proof of acceptance of the General Conditions of Sale is characterized by checking the words “I have read and accept the general conditions of sale”.

    To this end, the Client acknowledges and accepts that the computerized data stored within YUJ's computer servers in reasonable conditions of security and integrity, are considered, in an irrefutable manner, as proof of acceptance of the terms of the General Conditions of Sale. and proof of all transactions between YUJ and the Client.

    YUJ will archive purchase orders and invoices on a reliable and durable medium, in accordance with the provisions of article 1348 of the Civil Code and guarantees access to them at any time if he requests it in accordance with the provisions of the Civil Code. Article L. 134-2 of the Consumer Code.

    Consequently, unless YUJ has a manifest error proven by the Customer, the latter will not be able to contest the admissibility, validity or probative force of the General Terms and Conditions and the content of the order, on the basis of any legal provision whatsoever and which would specify that certain documents must be written or signed to constitute proof.

    Thus, these elements constitute evidence and, if they are produced as means of proof by YUJ in any contentious or other procedure, will be admissible, valid and enforceable in the same manner, under the same conditions and with the same probative force as any document that would be established, received or kept in writing.

    At any time, the Customer has the option to print, download, and keep on paper and electronic media a copy of the General Terms and Conditions.

    14. RESPONSIBILITY

    YUJ reserves the right to modify the information contained in this site at any time and without notice.

    YUJ undertakes to describe with the greatest accuracy the items sold on the site and to ensure that the information disseminated there is updated in the best possible conditions.

    However, YUJ cannot guarantee the accuracy, precision or completeness of the information made available to customers on the site.

    In the event of non-substantial differences between the photos presenting the articles on the site, texts and illustrations and the articles ordered, YUJ will not be held liable.

    The customer acknowledges and accepts that the prices of the items are likely to vary between the website and the stores, and that in no case can this difference in price be the basis for a request for a total or partial refund of the items purchased either on the site , or in stores.

    YUJ cannot be held liable in the event of failure to fulfill one of its contractual obligations resulting from a fortuitous event or a case of force majeure as defined by the case law handed down by the French courts.

    In particular, YUJ will not be held responsible for any non-execution or delay in the execution of orders, caused by events beyond its control (“Case of Force Majeure”).

    A Force Majeure Event includes any act, event, non-performance, omission or accident beyond the control of YUJ and includes in particular (without limitation):

    1. strikes, shutdowns or other industrial actions.
    2. Civil unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not), or threat or preparation for war.
    3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters.
    4. Inability to use transport by rail, boat, plane, road or other private or public means of transport
    5. Inability to use public and private telecommunications networks
    6. Acts, decrees, legislation, regulations or restrictions of any government.
    7. Strike, failure or accidents of maritime, postal or other transport.
    The execution of the General Terms and Conditions will be suspended for as long as the Force Majeure Event lasts and the execution and delivery times will be extended accordingly. YUJ will endeavor as far as possible to put an end to the case of Force Majeure or to find a solution enabling it to perform its contractual obligations despite the case of Force Majeure.
    YUJ is only liable for any direct and foreseeable damage at the time of use of the site or conclusion of the sales contract with the customer, to the exclusion of all indirect damages.

    15. LICENSE

    YUJ grants a limited license to access and use the site for personal and non-professional or commercial use of the site in favor of the client.

    Under no circumstances is the customer authorized to download or modify all or part of this site without the express written authorization of YUJ.

    This site or any part of this site must not be reproduced, copied, sold or exploited for any commercial or professional reason without the express written permission of YUJ.

    The Client must not use techniques allowing the copying of a brand, a logo or any other information (in particular images, text, models) of which YUJ is the owner without its consent. YUJ authorizes the client, on a non-exclusive and revocable basis, to create a hypertext link pointing to the home page of the site on the condition that this link cannot create against the articles, YUJ or any of its registered trademarks, a misleading, false, pejorative, infringing or which may harm YUJ

    Under no circumstances will the creation of this hyperlink be liable for YUJ, in any capacity whatsoever.

    16. PERSONAL DATA AND COOKIES

    In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, the site has been declared to the CNIL (Commission Nationale Informatique et Libertés) under the number 2039445.

    All information in your Account is only used within the framework of your commercial relationship with www.yuj.fr. This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are entirely processed by Paypal or our partner's secure payment module. The Site uses cookies (connection cookies), which the user is informed of when arriving on the website, which allow information relating to the computer's navigation on the website to be recorded. These cookies are only installed after acceptance by the user, continued navigation on the website constitutes acceptance. The user can oppose the use of these cookies by configuring their browser, knowing that access to certain services may require the user's prior acceptance of cookies.

    17. COMMERCIAL OFFERS AND NEWSLETTERS

    YUJ may send Customers commercial offers by mail, email, SMS, telephone or via all web spaces run by YUJ or any of its subsidiaries on social networks, subject to prior acceptance.

    The Customer has the right at any time to object to commercial prospecting mailings free of charge, by clicking on the “unsubscribe” link appearing in each email.

    18. INTELLECTUAL PROPERTY

    YUJ is the exclusive owner of the intellectual property rights:

    • on the articles offered on the site;
    • on the brands associated with the articles;
    • on the site, and in particular on its tree structure, on the organization and titling of its sections, on the visual and graphic identity, on its design, on its ergonomics, its functionalities, on the software, texts, animated or still images , sounds, know-how, drawings, graphics and any other element making up the site;
    • on the databases, their structure and their contents, designed and managed by YUJ for the needs of publishing the site;
    • on all design elements of the site, whether graphic or technical;
    • on the names, acronyms, logos, colors, graphics, or other signs that could be used, produced or implemented by YUJ.
    It is therefore prohibited to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the preceding paragraph, as well as to alter trademarks, patents, names, acronyms, logos, colors, graphics or others. signs appearing on the elements made available within the Site, and more generally to use or exploit these elements other than within the framework of the execution hereof.
    As such, the reproduction or use of all or part of these elements is only authorized for the exclusive purposes of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited. Any other use, without prior written authorization from YUJ, constitutes counterfeiting and is punishable under intellectual property law.
      Any creation of hypertext links to the home page of the site, or any other page of the site, is subject to the prior written agreement of YUJ.

      19. MODIFICATION OF THE T&Cs

      Taking into account possible changes to the site and regulations, YUJ reserves the right to modify the General Terms and Conditions at any time.

      The new General Conditions of Sale will, where applicable, be brought to the attention of the customer by online modification and will only be applicable to sales made after the modification.

      20. APPLICABLE LAW

      These General Terms and Conditions are subject to French law. Any dispute will fall under the exclusive jurisdiction of the French courts of the customer's place of residence, in the absence of an amicable agreement between the customer and YUJ.

      21. REFASHION

      Refashion is the eco-organization of the textile sector of clothing, household linen and shoes

      The Unique Identification Number (IDU) of YUJ - Yoga With Style is FR320954_11XSHM.