GENERAL CONDITIONS OF SALE AND USE OF SECOND-HAND ITEMS
Items : Ready-to-wear and sports items (all families of items present) offered ("added" to the Site) by Members for sale or purchase on the Site. Any Item offered for sale must be in one of the following states:
- Like new - Almost new with no signs of wear
- Very good condition - Only shows minor signs of wear
- Small defects - Has small defects (holes, seams, cuts, etc.) always specified in the product sheet.
Colissimo voucher: Parcel Colissimo label generated by the YUJ Paris teams when a Member sends one or more Items. In the case of a purchase, delivery is free if the delivery address is in France and if the package is less than one kilo.
Sending form: In order for the item to be authenticated and eligible for trade-in, the member must complete a sending form. This sending form is available at the stage of sending the article. The sending form must be in the name of the Member and must include the condition of the article and the signature of the Member. Otherwise, the submission form will be null and void. Upon receipt, the sending form is kept for 90 days (except in the event of a dispute or it is kept until its expiry).
Parcel: Item(s) purchased or exchanged on the Site, accompanied by its shipping slip printed and pasted correctly on the packaging and which is intended to be delivered to La Poste for shipment to the recipient during a purchase or at YUJ Paris during an exchange. A package must be carefully packaged and the Item must be in the state in accordance with its description on the Site and washed.
Order: refers to any order placed by the member registered on this Site
Member Account: means the account of a Member created through the registration of said Member having previously provided a valid e-mail address and a password. Through his Member account, the Member can buy or exchange Items.
General Conditions of Sale and Use or "CGV/CGU": designate these general conditions of use and online sale;
Exchange: When a Member sends their Fashion Items directly to the Site in exchange for a credit or a promotional code, this is referred to as an Exchange.
Member: means, in the singular or plural, a natural person likely to use the Website after registration (valid e-mail address) and acceptance of these General Conditions of Service. All Members agree to provide accurate information regarding their identity, address and other data necessary for accessing and using the service and to update any changes to this information. To benefit from the services offered by the Website, all Members must have their residence in metropolitan France, including Corsica. Each Member is both sender when exchanging Items and receiver when purchasing Items.
Dimensions of the Parcel: it is the responsibility of the Member not to exceed the maximum dimensions (the sum of the length, width and height must be less than 120 cm).
Weight of the Package: it must correspond to the weight of the advertised Article and must not exceed 20 kg in the case of delivery via relay points.
The packaging of the Parcel must secure the contents and allow handling and movement without risk for its integrity, but also for the safety of the transport personnel. In the event that a Member does not comply with these packaging rules, the Carrier may refuse the package, at its sole discretion.
Company: refers to the Company YUJ-YOGA WITH STYLE
Site: represents both the company YUJ-YOGA WITH STYLE and its services distributed on the site yuj.fr
Carrier: On the Site only one operator is offered to exchange its Items, it is the Colissimo service of La Poste (free delivery in the case of an exchange). To purchase Items, the Site offers the same service for home delivery. For all specific requests (express delivery, etc.), contact support to benefit from a tailor-made solution.
Acceptance of a Parcel by the Carrier does not constitute acceptance of the compliance of the packaging with the rules indicated above.
In the absence of non-compliance with these rules, a Member is liable to pay the additional cost and to collect the Parcel at his own expense, which the Member now accepts.
Value or take-back offer of the Item: means the amount indicated in credit on the Site for the recovery of an Article at the time of entry on the Site in the exchange section. The Member obtains an estimate of the recovery value of his Article by email in return to the form. The trade-in value is determined based on many criteria. This price is estimated, re-evaluated and validated within 10 working days.
The General Conditions of Service define the contractual conditions of the relationship on the one hand between YUJ Paris and the Member.
The services of YUJ Paris are reserved for people residing in Europe.
4. USE FOR PERSONAL PURPOSES
The Site is limited to natural persons and for the personal use of the Items purchased or sold. The Site cannot under any circumstances serve as a support for the exercise of a commercial activity, in any form whatsoever.
5. ITEMS SUBJECT TO EXCHANGES AND PURCHASES
Only Items corresponding to the families of Items offered may be purchased or exchanged on the Site.
6. OBLIGATIONS OF YUJ PARIS
Except in cases of force majeure, YUJ Paris undertakes to implement all means to provide Members on the Site with access to the pages of the Site and access to the account of each Member.
The services of YUJ Paris are open to persons duly registered on the Site. This registration is open to anyone of legal age.
The Member undertakes not to communicate his connection identifiers and the Site cannot be held liable if any damage results from the disclosure of his identifiers by a third party. In the event of loss of password, the Member may click on the “forgotten password” link and his identifiers will be sent to him at the email address he provided when registering.
The fact that a Member completes the registration form with one or more erroneous or incomplete data may result in the refusal of registration or the deletion of the account without notice or compensation and without any recourse on the part of the Member.
The Member undertakes to inform YUJ Paris without delay of any unlawful use by third parties of his identifiers.
8. ARTICLE RETURN
The Site offers a service which takes back the Items in exchange for a credit or a promotional code, open to any registered Member.
1) The Member qualifies his article from the section I sell and obtains an estimated range of its trade-in value by email following the sending of his form. The estimate of the trade-in value is determined according to numerous criteria (type, material, condition, etc.) and is generated automatically. The amount of the credit is confirmed by e-mail within 10 working days from the date of receipt of the article. This amount cannot be the subject of any negotiation with the site. Items without branding or with the branding label cut off are not accepted.
Any Item offered for sale must be in one of the following states:
- Like new - Almost new with no signs of wear
- Very good condition - Only shows minor signs of wear
- Good condition - Some signs of wear but no flaws
Under no circumstances may the Items be in another state (damaged, worn, out of order, stained, perforated, deformed, dirty, cut labels, etc.).
The Member is invited to check that his Items show no defects and comply with the exchange conditions. Failure to comply with these rules may result in the suspension or even deletion of the account.
The Site only includes items whose types and sizes are defined in the list made available on the exchange form.
2) The Member sends the Items via Colissimo:
He uses his own packaging (cardboard, etc.) and prints the dispatch slip sent by the YUJ Paris team if the dispatch is from France or his own dispatch slip if the dispatch is from abroad. He then sticks the delivery slip himself on the package.
3) The Site receives the Articles within 4-5 working days and checks each of the Articles within 10 working days following receipt of the package. The Member receives a summary of the Articles accepted or refused with their recovery values by e-mail to the address he indicated on the Site when registering.
Accepted Items are checked in our Paris-based office and then put up for sale on yuj.fr.
The Site will then take care of the online promotion of the Items which will be offered for sale on various resale channels, in particular on the Site.
4) The Member receives a voucher in the form of an e-gift card or promotional code sent by e-mail. The voucher allows you to receive the fruit of your sale. The Member can keep the voucher to buy Items on the yuj.fr website. If several articles have been accepted, the member will obtain one promotional code per article that can be used on the aigle.com site within the limit of one code per order. If the member wishes to use his credit on the yuj.fr site , he can use all of his credit at once.
5) In the event of an item that is refused, not in conformity with the state declared by the member, non-functional or which is outside the framework of the program, no credit is granted. Refused items will not be returned, they will be donated to an association or may be part of an upcycling process. In the event of a package that is lost or degraded in a proven manner during the transport operation, YUJ Paris cannot be held responsible.
9. PROMOTIONAL CODES
Once the trade-in offer has been validated, the Member can keep the amount credited to purchase Items on the Site or convert it into a promotional code to purchase items on the yuj.fr site.
The promotional codes are valid, until their expiry date, on any order of articles to settle the price of the articles. If the value of the order is greater than the amount of the promotional code, the difference must be paid by the Buyer by one of the other means of payment offered on the site. If several articles have been accepted, the member will obtain one promotional code per article that can be used on the yuj.fr site within the limit of one code per order. If the member wishes to use his credit on the yuj.fr site , he can use all of his credit at once.
The Buyer cannot use several promotional codes to pay for the same order.
A promotional code cannot be used for an order that has already been validated. Any promotional code has an expiration date specified on it. Any promotional code cannot be exchanged or refunded.
10. YUJ CREDIT
Once the trade-in offer has been validated, the Member may keep the amount credited to purchase Items on the Site
Credits are valid on all items offered for sale on the Site.
The Credits are valid, until their expiry date, on any order of articles to pay the price of the articles and the associated delivery costs. If the value of the order is greater than the amount of the credit, the difference must be paid by the Buyer by one of the other means of payment offered on the site.
A credit cannot be used for an order already validated. Any promotional code has an expiration date specified on it. Any Credit cannot be exchanged or refunded.
11. ARTICLE FOR EXCHANGE
By exchanging an Item, the Member declares:
- Own the Item.
- Have the legal capacity and all necessary authorizations to offer the Item in Exchange.
- Commit contractually to the veracity of the information given.
- Provide all necessary information about the quality and condition of the item
- The Member remains solely responsible for the Exchange of an Article whose circulation will be prohibited, which would contravene the regulations in force, public order and morality.
- Undertake to respect morals, good customs and public order in the description of the Article
- Do not send counterfeit Items: the Site may need to request a certificate of authenticity to verify the information provided by the Member. The Site reserves the right to verify the authenticity of a good and may refuse the Article even if it turns out that the Article is not counterfeit. Members are reminded that offering counterfeit Items is prohibited. Counterfeiting is an offense punishable by law that infringes the intellectual property rights of trademark owners.
The Member must communicate the original copy and/or a copy by electronic means of any element likely to justify the ownership of the Article, its origin, as well as its authenticity on simple request of the Site.
The authenticity of the article is for us its essential quality. In the event of the return of one of your articles, if it is subsequently revealed to us that this quality was lacking, we will consider ourselves victims of an error on the substance within the meaning of article 1110 of the Civil Code.
12. VERIFICATION OF SHIPPING INFORMATION
The home address is required to ship the package.
The Member must ensure that his address is constantly updated. This data will be transmitted to the Carrier under the sole responsibility of the Member.
It is the sole and entire responsibility of the Member to enter correctly and in a complete, real and fair manner the information that will allow the Carrier to proceed with the execution of the shipment of the Item from the sender relay point to the recipient relay point. .
The responsibility of a Member may be sought and engaged if the information entered by himself or by a third party, in particular the postal address and relay point information, is erroneous or false and does not allow the execution of the delivery service by the Carrier.
13. PACKAGING RULES
Dimensions of the Parcel: it is the responsibility of the Member not to exceed the maximum dimensions (the sum of the length, the width and the height must be less than 120 cm) indicated on the Site
Weight of the Package: it must correspond to the weight of the advertised Article and must not exceed 20 kg.
The packaging of the Parcel must secure the contents and allow handling and movement without risk for its integrity, but also for the safety of the transport personnel.
In the event that a Member does not comply with these packaging rules, the Carrier may refuse the package, at its sole discretion.
The Member's Parcel may also be blocked in the Carrier's agency and its recovery will be the responsibility of the Member.
Acceptance of a Parcel by the Carrier does not constitute acceptance of the compliance of the packaging with the rules indicated above.
In the absence of non-compliance with these rules, a Member is liable to pay the additional cost and to pick up the Parcel at his own expense.
14. PRINTING OF THE TRANSFER VOUCHER
In order for the article to be authenticated and eligible for trade-in, the member must print the form in order to transfer ownership of the article to YUJ Paris. The form must be in the Member's name and must include the condition of the item and the Member's signature. Otherwise, the form will be null and void.
15. OBLIGATIONS OF MEMBERS
A Member must guarantee the truthfulness and accuracy of the information he provides on the Site, and in particular of his civil status data.
At any time, YUJ Paris may ask the Member to provide proof of the accuracy of their civil status data, by sending a copy of their identity document as well as proof of address (EDF invoice) . Failure to send supporting documents within one month of the request authorizes YUJ Paris to delete the Member's account.
Members must execute the contracts concluded within the framework of the use of the Site in perfect good faith.
A Member must not:
- Offer Counterfeit Items.
- Create more than one account under any circumstances.
- Manipulate or deliberately crash the Site and the billing process.
- Disseminate false information, defamatory, slanderous information, and/or including personal information.
- Transfer their account and credentials to another user.
- Copy, modify or distribute Site content, Site services and tools, and the Site brand.
- Harvest or collect information about Members without their consent or without Site's consent.
- Harvest or collect information about YUJ Paris without the consent of YUJ Paris.
- Hack, modify, damage or destroy Site data and access YUJ Paris data that is not accessible or that is not presented explicitly.
- More generally, using the YUJ Paris Site in bad faith and/or failing to comply with any of the provisions of these general conditions of service.
- Not to post or distribute in any form whatsoever information or content that has the effect of diminishing, disorganizing, preventing the normal use of the services, interrupting and/or slowing down the normal flow of communications between Members through the Services, such as software, viruses, logic bombs, mass mailing, etc.
- Disseminate viruses or any other technology that could harm YUJ Paris, the interests of YUJ Paris Members or their property.
Any breach of these prohibitions may result in the deletion of the Member's account, after formal notice by email to cease the contractual breach that has remained unsuccessful for a period of 7 calendar days from the date the email is sent by YUJ Paris.
YUJ Paris also reserves the right to close Member accounts that have not been confirmed, as well as accounts that have been inactive for more than a year.
Any Order can only be made when the member has registered on the Site. The member, when logged into his account, can add items to his virtual basket. He can then access the summary of his virtual basket in order to confirm the items he wishes to order and place his Order by pressing the “Order” button.
He must provide an address, a delivery method and a valid method of payment in order to finalize the Order and effectively form the sales contract between him and the Company. The finalization of the Order implies acceptance of the prices of the items sold, as well as the terms and delivery times indicated on the Site.
Once the Order has been placed, the member will receive confirmation by email. This confirmation will summarize the Order as well as relevant information relating to delivery. The placing of an Order constitutes the conclusion of a distance selling contract between the Company and the member.
17. ITEMS AND PRICES
The items subject to the CGV/CGU are those which appear on the Site and which are sold by the Company. The articles are described on the corresponding page within the Site and mention is made of all their essential characteristics. The sale takes place within the limits of the Company's available stocks. The latter cannot be held responsible for stock shortages or the impossibility of selling an item whose stock does not exist. When a Registered User wishes to acquire an article sold by the Company through the Site, the price indicated on the page of the article corresponds to the price in euros, all taxes included (TTC), excluding shipping costs and takes into account the applicable reductions and in force on the day of the Order. The price indicated does not include the delivery costs which will be detailed if necessary in the summary before placing the Order. Under no circumstances may a User demand the application of discounts that are no longer in effect on the day of the Order.
18. CONDITIONS AND PAYMENT
Unless otherwise specified, all sales are paid in cash at the time the Order is placed. Payment can be made by:
- Bank card via a secure connection
- Apple Pay
19. DELIVERIES AND RETURNS
Items are delivered exclusively to the following geographical areas:
YUJ Paris undertakes to provide all material and human efforts to have the items delivered as soon as possible. These may vary depending on your geographic area, the delivery method chosen or the item ordered. If the delivery deadline of 5 working days is exceeded, except in cases of force majeure, you may request the termination of the contract by registered letter with acknowledgment of receipt, after having instructed YUJ Paris, under the same terms , to make the delivery within a reasonable additional time, and if YUJ Paris has not performed. In this case, you will be refunded within 30 days if a payment has already been made. In the event that delivery is impossible, due to an error in the address you have indicated, YUJ Paris will contact you as soon as possible to obtain a new delivery address and any additional delivery costs will be payable. your load. In addition, YUJ Paris cannot be held liable for reasons related to exceeding delivery times: in periods of high demand, such as the end-of-year holiday periods, for delays caused by reasons of force major, ie due to the occurrence of an unforeseeable, irresistible event beyond its control, for facts attributable exclusively to the carrier responsible for the delivery. The delivery is carried out, according to the choice of the member and according to the prices indicated on the Site to the address indicated by the member during his Order by the colissimo service of the Post office.
For all Orders made on this Site, you have a right of complaint for 14 days from the delivery of your item. It is your responsibility to check the apparent condition of the items upon delivery. In the absence of reservations expressly issued upon delivery, the items are deemed to comply with the Order. To exercise your right of complaint, you must send to YUJ Paris, at the address firstname.lastname@example.org, a declaration in which you express your reservations and complaints, accompanied by the supporting documents relating thereto (receipt slip countersigned by the carrier, photographs...). A claim that does not comply with the conditions described above cannot be accepted. YUJ Paris will repair, replace or refund the item or its components as soon as possible and at its expense, subject to the material possibility of repairing the item or its availability in stock.
21. CONSUMER RIGHT OF WITHDRAWAL
You have a right of withdrawal for 14 days from the placing of the Order, except for the items mentioned in Article L.221-28 of the Consumer Code. To exercise your right of withdrawal, you must send a request by e-mail to email@example.com . Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be remarketed in the condition in which they were sent. They will not be accepted if the article is damaged or not in conformity with the initial state. In the event of exercise of the right of withdrawal within the period referred to above, the price of the item(s) purchased, the shipping costs will be reimbursed. Return costs are your responsibility. You will be refunded within 30 days of YUJ Paris becoming aware of your declaration of withdrawal. The refund will be made by the same means of payment as the one used for the purchase.
22. TRANSFER OF RISK AND OWNERSHIP
For Consumer members, the transfer of risk takes place upon delivery.
23. LEGAL GUARANTEES
The items sold on the Site are guaranteed in accordance with the legal provisions of the Consumer Code and the Civil Code as rearticle below:
Article L.217-4 of the Consumer Code:
“The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. ”
Article L.217-5 of the Consumer Code:
“The property is in accordance with the contract:
1° If it is specific to the use usually expected of a similar item and, where applicable:
if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is specific to any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted”
Article 1641 of the Civil Code:
"The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lesser price for them, if he had known them."
The warranty is limited to the replacement or reimbursement of non-compliant items or affected by an undeclared defect. It is excluded in the event of misuse or abnormal use of the article as well as in the event that the article does not comply with the legislation of the country in which it is delivered. The member must inform the Company of the existence of the defects within two years. The Company will rectify the articles found to be defective as far as possible. If the liability of the Company is retained, the guarantee is limited to the amount excluding VAT paid by the Consumer for the supply of the items. The replacement of items does not have the effect of extending the duration of the guarantee.
The Company reserves the right to modify the Site, the CGV/CGU as well as any delivery procedure or other component of the services provided by the Company through this Site.
When an Order is placed, the member is subject to the stipulations set out in the CGV/CGU in force when the Order is placed.
25. PROCESSING OF PERSONAL DATA
Registration on the Site entails the processing of the member's personal data. If you refuse the processing of its data, you will be asked to refrain from using the Site.
This processing of personal data is done in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016. In addition, in accordance with the Data Protection Act of January 6, 1978, you have, at any time, a right to query, access, rectify, modify and oppose all of their personal data by writing to us, by post and providing proof of your identity, at the following address: william @ yuj.fr This personal data is necessary for the processing of its Order and the establishment of its invoices if necessary, as well as the improvement of the functionalities of the Site.
26. DATA PROTECTION
YUJ Paris ensures an appropriate level of security proportional to the risks incurred as well as their probability, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016. However, these measures do not in any way constitute a guarantee and do not do not commit YUJ Paris to an obligation of result regarding data security.
To allow you to benefit from optimal navigation on the Site and better functioning of the various interfaces and applications, YUJ Paris may place a cookie on your computer. This cookie makes it possible to store information relating to your navigation on the Site, as well as any data entered (in particular searches, login, email, password). You thus expressly authorize YUJ Paris to place a so-called “cookie” file on your hard drive. You have the option of blocking, modifying the retention period, or deleting this cookie via your browser interface. If the systematic deactivation of cookies on your browser prevents you from using certain services or functionalities of the Site, this malfunction can in no way constitute damage and cannot therefore lead to any compensation.
The Company can in no way be held responsible for the unavailability, whether temporary or permanent, of the Website and although it implements all its means to permanently ensure the service, it is possible that the be interrupted at any time. In addition, the Company reserves the right, by a voluntary act, to make the Site unavailable in order to carry out any update, improvement or maintenance operation. As previously mentioned herein, the Company can in no way be held responsible for delays in delivery for reasons that are beyond its control, beyond its control, unforeseeable and irresistible or whose fault cannot be attributed to it.
29. INTELLECTUAL PROPERTY
The brand, the logo, and the graphic charter of this Site are trademarks registered with the INPI and intellectual works protected by copyright, the ownership of which belongs exclusively to the Company. Any dissemination, exploitation, representation, reproduction, whether partial or complete, without the express authorization of the Company will expose the offender to civil and criminal prosecution.
30. JURISDICTION CLAUSEThe law governing the CGV/CGU is French law. Any dispute that may arise between the Company and a User during the execution of the present will be the subject of an attempt to resolve amicably. Failing this, the disputes will be brought to the attention of the competent courts of common law.
31. ACCEPTANCE OF THE CGV/CGU
The member or member expressly accepts the GCS/CGU. The member declares to be aware of it and waives the right to avail himself of any other document, in particular his own general conditions of purchase.
The Consumer acknowledges having read the information and information provided for in Articles L.111-1 to L.111-7 of the Consumer Code, and in particular:
- the essential characteristics of the item;
- the price of the items;
- the date or the deadline by which the Company undertakes to provide the Service;
- information relating to the identity of the Company (postal, telephone and electronic contact details);
- information relating to legal and contractual guarantees and their implementation methods;
- the possibility of resorting to conventional mediation in the event of a dispute;
- information relating to the right of withdrawal (deadline, terms of exercise).